Question 1

How does eLifty's zero-commission model work?

Accepted Answer

eLifty charges drivers a flat R250 monthly subscription instead of taking a percentage of each fare. This means drivers keep 100% of every rand they earn from rides. The fare structure is transparent: R10 base fare + R8.50 per kilometer + R1.20 per minute + R3 booking fee, with a minimum fare of R25.

Question 2

How do I book a ride on eLifty?

Accepted Answer

Visit elifty.com on any device — no app download required. Sign in, enter your pickup location and destination on the interactive map, view your instant fare estimate, and confirm your booking. The nearest available driver will be assigned and you can track their arrival in real-time.

Question 3

Is eLifty available in South Africa?

Accepted Answer

Yes, eLifty operates in major metropolitan areas across South Africa. Our driver network is expanding weekly as more drivers join the platform. Visit elifty.com to check availability in your area.

Question 4

How do drivers earn on eLifty?

Accepted Answer

Drivers on eLifty pay R250 per month flat subscription and keep 100% of all fares. There are no hidden fees or commission percentages. Drivers can track their earnings in real-time through the driver dashboard, view daily and weekly breakdowns, and receive direct payouts.

Question 5

What safety features does eLifty offer?

Accepted Answer

eLifty includes real-time GPS trip tracking, a one-tap SOS emergency button that alerts support and emergency contacts, mandatory driver verification with document checks, in-app emergency contact management, and 24/7 support. Every trip is tracked from pickup to drop-off for passenger safety.

Question 6

What is RideBuddy?

Accepted Answer

RideBuddy is eLifty's built-in AI voice assistant powered by ElevenLabs. Passengers can book rides, check ETAs, and manage trips hands-free by voice. Drivers get hands-free navigation, trip acceptance, and ride management — improving safety by reducing screen interaction while driving.

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